#smart-chatbot{
position:fixed;
bottom:20px;
right:20px;
width:320px;
background:#fff;
border:1px solid #ddd;
box-shadow:0 5px 20px rgba(0,0,0,.2);
font-family:Arial;
}

#chat-window{
height:360px;
overflow:auto;
padding:10px;
}

#chat-input{
width:100%;
padding:10px;
border:none;
border-top:1px solid #ddd;
}

.user{
text-align:right;
margin:6px;
}

.bot{
margin:6px;
}

.product{
border:1px solid #eee;
padding:6px;
margin:6px;
font-size:13px;
}