Last Updated: January 2026

Introduction

Welcome to My Tech Seller. These Terms and Conditions (“Terms”) govern your use of our website located at [website URL] (the “Site”) and your purchase of products from My Tech Seller (“we”, “us”, or “our”). By accessing our Site or purchasing products, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Site or purchase products.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. About Us

My Tech Seller 29 Stafford Road, Wallington, Surrey SM6 9AP, United Kingdom Phone: +44 (020) 3973 6786 Email: info@mytechseller.com

Business Hours:

• Monday – Friday: 9:00 – 20:00
• Saturday: 11:00 – 15:00
• Sunday: Closed

3. Products and Pricing

Product Information

• We strive to provide accurate product descriptions, images, and specifications
• Product images are for illustrative purposes only
• We reserve the right to correct any errors or inaccuracies at any time
• Product availability is subject to change

Pricing

• All prices are displayed in British Pounds (GBP) and include VAT where applicable
• Prices are subject to change without notice
• We reserve the right to modify prices at any time
• The price you pay will be the price displayed at the time of order confirmation

4. Orders and Payment

Order Process

• Placing an order constitutes an offer to purchase
• We reserve the right to accept or decline your order
• Order confirmation will be sent via email
• We reserve the right to cancel orders for products that are out of stock or incorrectly priced

Payment

• Payment must be made in full at the time of ordering
• We accept major credit/debit cards and other payment methods as displayed on our Site
• Payment is processed securely through third-party payment processors
• All transactions are subject to validation and security checks

5. Delivery

Delivery Terms

• Free Delivery: We offer free shipping on all orders
• Delivery is available within the United Kingdom
• Delivery times are estimates and not guaranteed
• Risk of loss and title pass to you upon delivery
• You are responsible for providing accurate delivery address information

Delivery Issues

• Please contact us immediately if there are any delivery issues
• We are not responsible for delays caused by factors outside our control
• Signature may be required for certain deliveries

6. Returns and Refunds

Return Policy

• You may return items within 10 days of receipt if you are dissatisfied
• Items must be returned in original condition, unused, and with all original packaging
• You are responsible for return shipping costs unless the item is faulty or incorrect
• Refunds will be processed to the original payment method within 14 business days

Non-Returnable Items

• Personalized or custom-made products
• Software that has been opened or activated
• Items damaged by misuse or normal wear and tear

Faulty or Incorrect Items

• If you receive a faulty or incorrect item, please contact us immediately
• We will arrange collection and provide a full refund or replacement
• You may be asked to provide photos or evidence of the fault

7. Warranties

Product Warranties

• All products come with genuine manufacturing warranty as specified by the manufacturer
• Warranty terms vary by product and manufacturer
• Warranty claims should be made directly with us or the manufacturer as appropriate
• We are not responsible for manufacturer warranty terms beyond what is specified

Our Warranties

• We warrant that products will be as described
• We warrant that products will be of satisfactory quality and fit for purpose
• These warranties are in addition to your statutory rights

8. Intellectual Property

• All content on this Site, including text, graphics, logos, images, and software, is the property of My Tech Seller or its content suppliers
• You may not reproduce, distribute, modify, or create derivative works without our written permission
• Product names, brands, and logos are trademarks of their respective owners

9. Limitation of Liability

To the fullest extent permitted by law:

• Our liability for any claim arising from your use of the Site or purchase of products is limited to the purchase price of the products
• We are not liable for indirect, incidental, special, or consequential damages
• We are not liable for any loss or damage resulting from your use of purchased products
• Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law

10. User Conduct

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to the Site or its systems
• Interfere with or disrupt the Site or servers
• Transmit any viruses, malware, or harmful code
• Use automated systems to access the Site without permission

11. Account Registration

If you create an account:

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must provide accurate and complete information
• You must notify us immediately of any unauthorized use of your account

12. Privacy

Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including:

• Your rights under the Consumer Rights Act 2015
• Your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
• Your rights under the General Data Protection Regulation (UK GDPR)

16. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor strikes, or government actions.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and My Tech Seller regarding your use of the Site and purchase of products.

19. Contact Information

For questions about these Terms and Conditions, please contact us:

My Tech Seller 29 Stafford Road, Wallington, Surrey SM6 9AP, United Kingdom Phone: +44 (020) 3973 6786 Email: info@mytechseller.com

20. Alternative Dispute Resolution

If you have a complaint about our products or services, please contact us first. If we cannot resolve your complaint, you may be entitled to use alternative dispute resolution services or make a complaint to trading standards.